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Article #35761

Re: part of the window is missing???

#35761
From: Ian A. Wright
Date: Mon, 13 May 2002 00:36
5 lines
1711 bytes
Dave: 

I recommend you do a complete, clean re-install of the application and any upgrades. Simply re-installing or even un-installing and re-installing may not be sufficient. First off, use Windows add-remove programs, then check for any left-over files or folders and remove those. Then remove any .TMP files on your drive(s) and do a disk de-frag. Then shut your computer down. When you re-start do so in safe or VGA mode -- or at least make sure no TSRs start. (like virus scans or screen savers) Use Control οΏ½Alt-Delete to bring up TASK LIST, then one by one, END TASK everything on the list except Explorer and Systray. Then do a complete install from the original CD-ROM from Adobe. 

If it's still there you should change your graphics system. Reduce acceleration, change resolution and/or colour depth as a test. You may need newer drivers from the video manufacturer.
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Subject: Re: part of the window is missing???
Message-ID: <ef875d6.0@WebX.aaQKaf7vad4>
Date: Sun, 12 May 2002 17:36:30 -0700
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