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Article #219

Re: v.8 Suddenly Freezing, Almost, that is

#219
From: Dan Wenz
Date: Sat, 19 Nov 2011 19:45
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On 11/19/2011 2:20 PM, Dan Wenz wrote:
> With no obvious change to the software or any other software, using Win7
> Home Premium, 64 bit, PE v.8, I scan a document on an Epson Perfection
> V500 Photo scanner and bring it up OK in Photoshop. At that point, going
> to the Editor toolbar, **ALL** options are greyed out except those under
> the "Windows" option. I can't even reach the help option, as it's also
> greyed out. Can't exit either, except via the Task Manager, even though
> TM says the program is "running", and it's obviously(?) not (completely)
> frozen, or no options on the tool bar would be "clickable". I also
> rebooted, no luck, removed and reinstalled, no luck.
>
> Any ideas, or should I ask my absent grandson what the &%$#@@* he did to
> the software, as he was the last to use it?

In partial answer to my question, after a preview scan, the Epson 
preview screen minimizes, which I hadn't noticed. In the past it stayed 
open and, after closing it, the scan window in PE was then useable. 
Without closing it, status is as I originally noted. Still to check why 
the Epson scan screen is automatically minimizing rather than staying 
open until I close it. Will take a look at the Epson software.

Grandson returns this Sunday.
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From: Dan Wenz <djwenz@verizon.net>
Newsgroups: adobe.photoshop.elements
Subject: Re: v.8 Suddenly Freezing, Almost, that is
Date: Sat, 19 Nov 2011 14:45:40 -0500
Organization: A noiseless patient Spider
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