🚀 go-pugleaf

Thank you for your response Eddie. My efforts to contact Adobe previously resulted in a "if you want our help - pay for it" response. I was hoping via my post on the user site that someone would have resolved the problem (or offered a work around) after 2 years.

For other users encountering this problem, I was finally able to export my project by doing the following (labour intensive) work around:

1. create a backup copy of the entire project.
2 export until it stops. That export creates an avi file up to the point it stopped.
3. delete the portion that exported successfully from your timeline.
4. export again until it stops, and repeat over and over again until you have a number of avi files that represent your entire project.
5. Open a new project and import all the avi files in order. Make adjustments as required to line all up again.
6. Export the new timeline (It worked for me!) I was able to export both an avi file and an mpeg file

FYI, I found that the exporting typically stopped where I had a large still - and all I had to do was reduce the resolution in Photoshop to get it to work. Before going to all the effort above, you may want to check your work for this issue. It was not the only reason my exporting failed, but it was one reason for sure. I needed to do steps 2 to 4, 5 times to get my 1 hour and 14 minutes project to a point where it exported properly. Hope my post makes sense, and helps others with this long standing problem.

Now a little "getting it off my chest". I am not happy with the level of "after sale" support from Adobe - and will be purchasing new software -I am sure they will not lose sleep over this :). I have been fortunate to not have experienced this problem previously, but will not subject myself to the possibility it will happen again. I understand the concept of purchasing "support packages", but when there is a known bug in their software, they should be providing fixes, or support free of charge to their customers. I will tell them this, and encourage all of you to do the same. I have found the "user to user" forum extremely helpful over the past several years, and thank all of you for your dedication!