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Article #315Re: Sorry message
From: John Levine
Date: Tue, 21 May 2002 12:22
Date: Tue, 21 May 2002 12:22
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Joe, It sounds like your printer driver is corrupt. Remove PR from your system. You must do this manually, since there is no uninstaller included with PR. I can't seem to find the instructions for doing this on Adobe's site, but I know it's in the support knowledgebase (Harron, we need you here!). After you have removed PR, Trash your "System", "Finder", and "Mac OS" Preferences and restart. Zap your PRAM and then rebuild your desktop. Then install PR from your disk, and apply any necessary updates. you didn't say what OS you are using, so you may not need any updates. That's about all I can think of. Hope it helps... John
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 108e37,a5fee72d3bc3beb9 X-Google-Attributes: gid108e37,public X-Google-ArrivalTime: 2002-05-21 05:40:47 PST From: "John Levine" <JTreePro@aol.com> Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-03!supernews.com!peer1-sjc1.usenetserver.com!usenetserver.com!cyclone.bc.net!news.maxwell.syr.edu!newsfeed.icl.net!news.algonet.se!algonet!news000.worldonline.se!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX Newsgroups: adobe.press.ready Subject: Re: Sorry message Message-ID: <ef8a4df.0@WebX.aaQKaf7vad4> Date: Tue, 21 May 2002 05:22:24 -0700 References: <ef8a4df.-1@WebX.aaQKaf7vad4> Lines: 13 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit