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Article #344

Re: Substitute for Press Ready?

#344
From: John chrise
Date: Mon, 10 Jun 2002 05:25
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WARNING!!!! Don't go there!  

Our company considered the same option. After a whopping amount of troubleshooting hours, it was determined that iProof doesn't deliver as promised. The software-based RIP server is nice, but the images are consistently dithered. I was not impressed by iProofs tech support (unable to address the problem after many attempts) and basically said they would refund the purchase price, which they did. I was pulling my hair out after the twentieth hour of troubleshooting because I was convinced it HAD to be something on our end.  

A few months after this endeavor, we hired a well known color consultant  to train on-sight in color issues. I mentioned our iProof fiasco and he chuckled. Turns out that iProof is well aware of the dithering problem, but because they use a postscript emulator, true postscript files aren't generated, thus the dithering. Color was great but the images were totally unacceptable. Solid color fields were excellent, but the handling of photos was dismal. 

I wasted so much time and I would have appreciated honesty from iProof but instead got fluff. 

We are now in the process of researching and pursuing the purchase of a hardware-based RIP server.
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From: "John chrise" <john@ideabankmarketing.com>
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Subject: Re: Substitute for Press Ready?
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Date: Sun, 9 Jun 2002 22:25:51 -0700
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