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Article #356

Re: major problems

#356
From: robert s. arnold
Date: Wed, 12 Jun 2002 18:04
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2669 bytes
This is one worthless sorry ass piece of software. It has destroyed my hard disk 3 times since I bought it. It has never worked right at all on a plain g3 with o.s. 9.1 and an HP color pro ga. I have been using adobe software since photoshop 2.0 was released, and I had always thought adobe was top of the line software. Boy was I wrong. I am not some ameture, I have been an apple authorized repair tech and graphic designer for over 10 years. This is THE worst junk I have ever seen, it cannot fuction as advertised even with a good printer. I cannot find any help with this problem,not even on this worthless message board, and have never been so disapointed in my whole career. pressready has wasted days of my time and destroyed my Mac over and over. I will no longer recommend adobe to anyone, nor will I purchase software from them ever again, and will recommend that the University of Nebraska Communications and Information Technology department that I work for do the same. If adobe decides to provide better support, or access to support in the future, I may reconsider, but I doubt it. I have clients waiting for the work they commissioned, and I do not have time to hunt for useless runarounds to slow me down further yet, and the university cannot afford the outrageous rates that adobe charges for support that does not help, or fix my problem at all. I am flat out sick and tired of this lack of service and support for a product that has ruined my Mac 3 times in the last month. I have spent more time cleaning up after pressready than I have getting my work done. If you cannot make this product work with more than one printer being used on one computer, ESPECIALLY an Hewlett Packard printer, you should have never sold it to start with.All of you people trying to find help with this application should give up immediately and replace pressready with something else, there has got to be something better somewhere...
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From: "robert s. arnold" <rarnold2@unl.edu>
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Newsgroups: adobe.press.ready
Subject: Re: major problems
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Date: Wed, 12 Jun 2002 11:04:14 -0700
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