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Article #368

Re: major problems

#368
From: robert s. arnold
Date: Thu, 13 Jun 2002 15:35
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OK, whatever. gee, thanks a bunch... spelling help, oh, that's just what I was hoping for- my typing stinks, ok get over it.  Even when I worked for the apple dealer, I had to get help from the authors of software packages, and not everything works right together- compatability is not up to me, o.k? It's up to the people who sell and service (or not) the product. This is a REAL problem, or I would have solved it myself by now. Adobe has abandoned Pressready, or I would not be bothering John with my poor spelling. The problem is, I doubt anyone here has the same setup. I have to use a fiery x2 cp/HP 2800cp, a color pro ga/pressready and a laserwriter 16/600, all from the same g3 300. When I switch between the colorpro ga and the fiery, it corrupts my system folder and chooser, etc... it writes the PS file all over the drive all- over the used space AND the free space, after I have use both HP's a few times each. Ironically, the only folder left on the drive intact is the Pressready folder!!! I called adobe, they tell me they no longer support pressready. Thanks alot adobe! I got this rig 8 months ago, and have never had it work properly at all. 4 copies of the 5 license disk are on macs, one on a wintel. The so called auto language switch gets stuck on the wintel platform and won't switch back, and crashes the macs. the colorpro ga has to be manually reset each time after the wintel machine prints to it. So the geniuses I work with here are constantly poking the buttons on the colorpro ga and screwing it up. Our network (or notwerk, as I call it) administrators are about as smart as a box of hair, so I get no help at all from anyone here, especially with a mac. But I expected adobe to help me with the software I bought from them and they have no answers. I am really ticked off. 

On my mac, switching between my fiery and the color pro ga/pressready corrupts the whole system folder. Now, you tell me how I'm supposed to remedy this with no help from adobe. I said I was a repair tech at an authorised dealer, not a freakin programmer, ok? The PR application screws everything up if I try to use it and my fiery rip on the same mac, which I HAVE TO DO- and this is the third time this month I have spent an entire day reinstalling all my software. I have done a low level format and zeroed all data, so I know there is no residual error happening from restoring from my backups. It's all fresh. I have installed all printer software in three different orders, to try to figure out which PS printer driver is screwing up the others, and it does not matter, except nothing works unless I install PR package last, after the other drivers are intalled. Does anyone know anything about this situation, or is this the "spelling bee" message board, and I'm at the wrong website?
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From: "robert s. arnold" <rarnold2@unl.edu>
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Newsgroups: adobe.press.ready
Subject: Re: major problems
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Date: Thu, 13 Jun 2002 08:35:26 -0700
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