🚀 go-pugleaf

Tim,

If you have the time, why not do some shadowing? Find someone in the Tech field (in house IT, Production houses, printers) and see what they do for a day, a week. Are you excited by what they encounter? Then maybe it's the job for you. Because we're a small company, we contract out with our Tech. In my job I have to know a little about enough to get by day to day, but for oodles of money an hour (plus traveling), we have someone come in and he troubleshoots our Macs, wires up our network, helps us with software issues... He is a certified Mac tech this is his business--contracting out with small companies so he sees different places each day. Because he's contract, he sometimes travels, sometimes works from his office.

It sounds like you have answered your own questions--Support of somekind because you do have to know a lot about a lot and you don't seem happy creating an end product.

Start just by doing research, I'd say. Surf the Web, check out your local tech/community colleges and ask friends in the "industry" who they know that does this.

Ahhh, but I go on (and on, and on...).

Good luck!

Jennifer ("Senior Graphic Designer/ Webmaster"--sounds fancy, don't it?)