🚀 go-pugleaf

I agree with Don, but let me take a stab at your questions:

1.) Your local community college may be a good place to start. You're already in NY, so there are probably a few art institutes you could check out. I've been in the business 29 years and have been using the computer since 1995. For budget reasons, I find it difficult to stay current as well. But, I've taken some classes in applications I don't spend alot of time in, like GoLive or Flash. The learning never stops.

2.) I do it the old fashioned way...pen and paper. I literally keep a log, even phone interuptions, down to the minute along with each job number, date, contacts, etc., so there's always a brief description with each assignment. There will come a time when you'll be asked to look up whatever time was spent doing whatever skill for whatever client. This info can easily be transferred to a job ticket that assists billing. There's probably some software app out there, but I'm not sure I'd have time to use it.