Can't print Word documents with printers support post script

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#258

From: Judyz
Date: Tue, 04 May 2004 18:06

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Hi All,

I have a group of MS Word documents, which are merged from a bunch of predefined Word templates. But I can�t print them from any local or network printers with AdobePostScript printer drivers, such as: AdobePSTOSHIBA-STUDIO45srs-PS3U

From a HP LaserJet printer, I got the following error message:
ERROR: undefinedfilename
OFFENDING COMMAND: run
STACK:
(/var/db/forms/MicrosoftWord-mpenglish.p0001.ps

After initial investigation, I found those printers all support PostScript. So I figure that it must be some setting in Word documents are not compatible with those printer drivers; or the postscript doesn�t like our file names, which are always in following format:
30249870 5249324 881997 NI 1.Doc

Does anyone know what cause this problem? From which area I should check? I would very much appreciate your help.

Thank you.

Judy

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Subject: Can't print Word documents with printers support post script
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