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Article #359Missing text under high system load (pscript5.dll bug ?)
From: Richard_Davies
Date: Mon, 22 Dec 2003 17:43
Date: Mon, 22 Dec 2003 17:43
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2647 bytes
Pscript5.dll bug? Has anyone seen a bug in Pscript5.dll such that when running on Windows 2000 SP3 large chunks of text are not printed, even tho' they are in the .ps file? This problem occurs only when the host system is running under heavy load, i.e. several print jobs are being processed simultaneouly. No text is missing when only a single print job is being processed. The producer application is FrameMaker 6.0. The problem seems to be related to the use of the xshow PS operator. When Pscript5.dll uses xshow in this form: 3290 1950 M <010203040506070108090A0B09060C01060F0108060905010A0D010E0A1709>[32 72 56 61 33 56 28 32 61 39 61 61 39 55 95 31 56 50 32 61 56 36 33 32 61 33 32 56 61 61 0]xS (all one line above) the text referenced between < .... > above is missing. (The character width data is processed correctly, tho'.) The text is missing regardless of whether the ps file is sent to PS 3 printers (Epson and Xerox) or distilled using Distiller 4.05, 5 or 6. OTOH when the xshow operator is given a plain text argument all is OK, viz. (FDH Access 100)[55 73 72 32 72 50 50 55 50 50 32 50 60 0]xS i.e. the above works correctly. The strange thing is that there is no missing text when the same document is printed to ps when the system is lightly loaded. And there are similarly no instances of hexadecimal text references for the xshow operator (i.e. <0102....>) in the .ps file in this case. Under light load all the text in the .ps file is produced using plain text arguments to xshow. As the system load increases Pscript5.dll changes the format of the PS output to include more and more text in the (unprintable) <0102....> format. It's as if Pscript5.dll gets into a confused 'state' when running under heavy load. No error messages are ever reported by the printing device or by distiller. Anyone ever encountered this? Any fixes or workarounds? MTIA for any help, anecdotes or fixes. Best regards, Rick
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10b40d,6d14b01d0d9993d5,start X-Google-Attributes: gid10b40d,public X-Google-ArrivalTime: 2003-12-22 10:07:45 PST From: Richard_Davies@adobeforums.com Path: arc1-ca.pugleaf.net!archiver1.google.com!news2.google.com!news.maxwell.syr.edu!xmission!nntp.infostrada.it!newsfeed01.sul.t-online.de!t-online.de!webx Newsgroups: adobe.psprinter.windows Subject: Missing text under high system load (pscript5.dll bug ?) Message-ID: <2ccf0be6.-1@webx.la2eafNXanI> Date: Mon, 22 Dec 2003 09:43:14 -0800 Lines: 56 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit