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Article #364

Re: Missing text under high system load (pscript5.dll bug ?)

#364
From: Richard_Davies
Date: Tue, 23 Dec 2003 11:27
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Thank you folks, all-- George, Arnis and Dov-- for your
kind help and suggestions. They are really appreciated.

The missing-text situation I described actually occurs
at a site using our Miramo product in CA. Users of Miramo
habitually impose heavy loads on their host machines,
especially in the area of multiple concurrent print
jobs. Miramo uses FrameMaker to compose documents, so it
could be a FrameMaker problem. But we had got to the stage
of believing it was more likely something to do with
pscript5.dll, or nearby in 'GDI-world'. We never have this
kind of problem on Unix even with twenty or more concurrent
jobs (no printer drivers of course, so that's a no-brainer).

The OS is Windows 2000 SP 3. I believe the host machine
has fairly huge 'resources', i.e. RAM, etc.

I've sent more background info to Dov, as he requested,
along with direct contact details of the real user in CA(who
is much more competent to report the precise experiences
and environmental details vital for tracking the source
of the problem).

Hopefully Dov will be able to make some comments here
later on -- tho' my guess is maybe not for several weeks.

Many thanks again.

Regards,

Rick
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Subject: Re: Missing text under high system load (pscript5.dll bug ?)
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Date: Tue, 23 Dec 2003 03:27:13 -0800
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