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Article #446Re: Setup won't run in XP
From: T_Barney
Date: Wed, 25 Feb 2004 18:59
Date: Wed, 25 Feb 2004 18:59
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1953 bytes
I have the same problem with the installation. If I look in my task list I find that ntvdm.exe has started and then nothing happens. If I try to start the setup.exe again another instance of ntvdm.exe starts and takes 99 to 100% of the CPU. I downloaded winsteng.exe which is a zipped executable that extracts the installation files. Running winsteng.exe or extracting the setup files out of winsteng.exe and running setup.exe give the same results. Since this is a installshield package, I went to the installshield site and updated all of my installshield files. I have tried installing it in safe mode. I have tried msconfig and disabled startup files. I have verified that all of my 16 bit subsystem files are there and not corrupt. I have made sure Norton Antivirus was disabled (and all of the other TSR programs I could disable). Nothing works. I have also noticed that some of the time the installation triggers something spooling to the PDFMaker printer spool then crashes. Is there any way I could install this manually, i.e. 'Add New Printer'? It wants an inf file. Also, this install does work on other XP PC's I have tried it on. There has to be a conflict with some software on my PC, but I can't find it.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10b40d,bb1f24a0de60dc51 X-Google-Attributes: gid10b40d,public X-Google-ArrivalTime: 2004-02-25 11:10:07 PST From: T_Barney@adobeforums.com Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-03!sn-xit-04!sn-xit-06!sn-xit-08!supernews.com!newsfeed.news2me.com!newsfeed.media.kyoto-u.ac.jp!newsfeed01.sul.t-online.de!t-online.de!webx Newsgroups: adobe.psprinter.windows Subject: Re: Setup won't run in XP Message-ID: <2cd01e05.10@webx.la2eafNXanI> Date: Wed, 25 Feb 2004 10:59:21 -0800 References: <2cd01e05.-1@webx.la2eafNXanI> Lines: 25 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit