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Article #446

Re: Setup won't run in XP

#446
From: T_Barney
Date: Wed, 25 Feb 2004 18:59
12 lines
1953 bytes
I have the same problem with the installation. If I look in my task list I find that ntvdm.exe has started and then nothing happens. If I try to start the setup.exe again another instance of ntvdm.exe starts and takes 99 to 100% of the CPU.

I downloaded winsteng.exe which is a zipped executable that extracts the installation files. Running winsteng.exe or extracting the setup files out of winsteng.exe and running setup.exe give the same results. Since this is a installshield package, I went to the installshield site and updated all of my installshield files. I have tried installing it in safe mode. I have tried msconfig and disabled startup files. I have verified that all of my 16 bit subsystem files are there and not corrupt. I have made sure Norton Antivirus was disabled (and all of the other TSR programs I could disable).

Nothing works.

I have also noticed that some of the time the installation triggers something spooling to the PDFMaker printer spool then crashes.

Is there any way I could install this manually, i.e. 'Add New Printer'?
It wants an inf file.

Also, this install does work on other XP PC's I have tried it on. There has to be a conflict with some software on my PC, but I can't find it.
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Newsgroups: adobe.psprinter.windows
Subject: Re: Setup won't run in XP
Message-ID: <2cd01e05.10@webx.la2eafNXanI>
Date: Wed, 25 Feb 2004 10:59:21 -0800
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