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Article #687

PS driver won't install on WinXP Pro

#687
From: Stu MacKenzie
Date: Sat, 28 Jun 2003 05:43
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Hoo boy... I'm a Mac-head suddenly faced with getting a new WinXP Pro machine set up. XP Help, Dell Help, and MS Help aren't helping ;-)

We have a simple LAN; 12 'puters, printers, and RIPs on a switch; everything works fine (including the Win98 machine this new one is replacing).

When I try to install PS driver from the universal installer, all goes well until the installer wants me to add an actual printer. I've got 2 HP lasers, a Xante laser, and a GCC laser (all PS2 or 3) on the network, but XP doesn't "see" any of them in the "Browse..." dialog. When I try to use an IP, the PS installer complains about the printer's name being "wrong."

(But, for instance, XP *does* "see" the Xante IP when I install its PCL driver.)

XP is somewhat confusing to me -- the wide array of protocols, clients, and services I'm used to seeing in Network control panel are all gone; all that's offered is Client for Windows, and TCP/IP.

What's the trick?

(As I said, I'm a Mac-head... please speak slowly and clearly ;-)

Stu
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Newsgroups: adobe.psprinter.windows
Subject: PS driver won't install on WinXP Pro
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Date: Fri, 27 Jun 2003 22:43:04 -0700
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