Please help me!

Thread View: adobe.psprinter.windows

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3 total messages Started by J L Becker Thu, 06 Jun 2002 15:01

#1350

Author: J L Becker
Date: Thu, 06 Jun 2002 15:01

1 lines
1067 bytes

When printing from a W2k/XP computer to my HPLaserJet8000, all my fonts default. Our print server is running NT4 and MediaBank InterSep OPI. Also, some of my fonts don't show up in Quark. I have tried installing the printer a million different ways and nothing works right. I tried to use ATM and that didn't help.  Does anybody have any suggestions? Thanks, Jerry

Re: Please help me!

#1351

Author: Aandi Inston
Date: Thu, 06 Jun 2002 15:09

13 lines
1093 bytes

>When printing from a W2k/XP computer to my HPLaserJet8000, all my fonts default. 

Default to what?

> Also, some of my fonts don't show up in Quark.

That doesn't sound like a printer driver issue.

If you install ATM be sure it is ATM 4.1. If you installed ATM 4.0,
you should do a clean reinstall of Windows.


Aandi Inston

Re: Please help me!

#1354

Author: Dov Isaacs
Date: Fri, 07 Jun 2002 21:57

3 lines
1006 bytes

Since the Hewlett-Packard LaserJet 8000 does NOT have Adobe PostScript, you should not be using the AdobePS drivers with that printer under NT 4 unless with Adobe applications. You will probably get best help with this "clonescript" printer by contacting HP Tech Support. 

- Dov

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