Article View: adobe.reader.palmos.win
Article #118Cannot Activate DRM on Palm
From: Wendy_Vigo
Date: Wed, 28 Jul 2004 01:06
Date: Wed, 28 Jul 2004 01:06
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1615 bytes
Ok, I have the latest version of Adobe Reader (6.0). I have Adobe Reader for Palm OS installed on my desktop and on my Palm. I also have Palm Desktop installed on my computer and there are no problems with my HotSync functions or my cradle. I am trying to activate DRM for my Palm. I log in with my MSN Passport and I see that my desktop has been activated. Every time I click on the "Activate Palm OS Device" button I get this error: "Your Adobe software could not be activated. User's signature is invalid. Please Reactivate. Adobe DRM Activator error (server code 9). Fault Location: 3 Contact Customer Support." HOWEVER, when I go to retrieve the support number for Acrobat ebook reader it tells me that there IS no support number, but they have this complimentary forum. So I scan through the topics and I cannot find anything relevant. I've reset my desktop and Palm, I've tried everything I can think. What now?? Tell me I didn't buy this ebook for nothing!
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X-Google-Thread: 1efe09,1805709040106f21,start X-Google-Attributes: gid1efe09,public X-Google-Language: ENGLISH,ASCII-7-bit From: Wendy_Vigo@adobeforums.com Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!news.glorb.com!proxad.net!proxad.net!62.253.162.219.MISMATCH!news-out.ntli.net!newsrout1.ntli.net!news-in.ntli.net!ntli.net!newsfeed01.sul.t-online.de!t-online.de!webx Newsgroups: adobe.reader.palmos.win Subject: Cannot Activate DRM on Palm Message-ID: <3bb53a80.-1@webx.la2eafNXanI> Date: Tue, 27 Jul 2004 18:06:35 -0700 Lines: 17 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit