Cannot Uninstall or Install Adobe Reader for Palm OS v3.05

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#52

From: Cary_Kataoka
Date: Thu, 08 Jul 2004 19:00

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I've perused several threads similar to my problem. However, I haven't been able to get on a handle on this issue.

1.) Reader initially appeared to have installed on my Windows XP Professional system.
2.) Attempting to run the Reader results in the following error: Error loading instaide.dll. Please install Palm Desktop software 4.0 or higher before proceeding.
3.) Double checked to make sure that Palm Desktop was installed and functional. Actual version is 4.1.
4.) If I attempt to remove the program (through the control panel add/remove), I get the error: Could not load CondMgr.dll. Please install Palm Desktop software 4.0 or higher before proceeding with un-installation. Again, Palm Desktop is alive and well; I even ran the Palm Desktop installation over again and performed a repair to ensure that all was well.

If this is a "paid support" issue, please advise and I will move forward in that direction.

Thank You.

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Newsgroups: adobe.reader.palmos.win
Subject: Cannot Uninstall or Install Adobe Reader for Palm OS v3.05
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Date: Thu, 8 Jul 2004 12:00:41 -0700
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