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Article #10153

There was an error opening this document. This file is already open or in use by another applicatio

#10153
From: Wade_Holloway
Date: Thu, 04 Jan 2007 00:01
3 lines
1473 bytes
Have an employee website that uses fdf toolkit to open up a pdf to open up a document in a new window that the employees fill out and enter information that is then stored upon pdf submission. Recently moved to an SAP portal framework. Since then have sporadic reports of people who will have the new browswer window open up - but the window remains blank instead of opening the PDF. Down below all the open broswer windows - an Adobe Reader box opens up with the following message: There was an error opening this document. This file is already open or in use by another application. This dialog box is generally hidden below all open windows.

Hitting refresh on the blank window browser generally loads the pdf and the user can continue. But this is causing confusion. It seems most users are fine - but enough people are having the issue to raise a flag on it.
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Message-ID: <3bc2bcc4.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!news.glorb.com!texta.sil.at!news.stben.net!webcrossing

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From: Wade_Holloway@adobeforums.com
Newsgroups: adobe.reader
Subject: There was an error opening this document. 
 This file is already open or in use by another
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Message-ID: <3bc2bcc4.-1@webcrossing.la2eafNXanI>
Date: Wed, 3 Jan 2007 16:01:39 -0800
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Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!news.glorb.com!texta.sil.at!news.stben.net!webcrossing