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Article #103

Adobe Updater

#103
From: Furley
Date: Thu, 02 Apr 2009 05:14
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Hello,

We currently have a big problem regarding Adobe Updater that comes with Adobe Acrobat 9.1, which relates to our network connection. When the adobe updater program runs on a computer with admin privileges, it tries to connect to akamai.mel.pacific.net.au. The updater cannot run on our network, and sits on the persons taskbar, with a red x on the icon. When you click the icon, it says failed to connect to adobe updater. This causes our internet to slow down to 30kb from around 700kb(We have a fibre 6/6mb connection). It will stay like that, until you cancel the adobe updater program or restart the computer. You can see a constant connection to that address in our checkpoint logs which is causing the problem
 I was wondering if you have heard anything like this before, so we can fix the issue. Currently Iļæ½m deleting adobe updater from any computer on the network and looking to block the destination on the checkpoint side, But my manager wants a better solution, then deleting adobe updater.

Thank you.

David Field
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From: Furley@adobeforums.com
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Newsgroups: adobe.reader
Subject: Adobe Updater
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Date: Wed, 1 Apr 2009 22:14:27 -0700
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