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Article #1031

Getting Rid of Older Versions

#1031
From: Andy_Parrett
Date: Mon, 16 Feb 2009 14:10
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Although I have installed Reader v8 and now v9 over the original v5 on my laptop, if I click on a PDF file link I still get the v5 logo page flash up on my screen. It then disappears of course, but then after a while the message "Could not find Acrobat External Window Handler" appears and the whole thing hangs. Somehow, a bit of v5 is still lurking and takes precedence over the newer one. How can I identify it and winkle it out? AR v9 works fine in itself.

Using WindowsXP on Dell Inspiron 1150

Thanks for any help offered
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Message-ID: <59b7f0d2.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!newshub.sdsu.edu!webcrossing

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From: Andy_Parrett@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!newshub.sdsu.edu!webcrossing
Newsgroups: adobe.reader
Subject: Getting Rid of Older Versions
Message-ID: <59b7f0d2.-1@webcrossing.la2eafNXanI>
Date: Mon, 16 Feb 2009 06:10:37 -0800
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