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Article #10413

Reader 8 (mac) postflight installation error

#10413
From: Alan_Schinazi
Date: Wed, 27 Dec 2006 22:23
104 lines
4574 bytes
I simply can't get Reader to install on my MacBook Pro. There's plenty of RAM and disk space, and I've run disk utilities to clean up any permissions issues. However, I'm still seeing the following.

- The installer fails at the Postflight test
  - The installer leaves a receipt, and a small download app in the Utilities directory after the failure
  - The installer tries to do an upgrade on a second try, unless the remnant files are manually deleted

Any ideas?

thanks,
Alan

Here is the install log:

Dec 27 16:47:14 Missy : @(#)PROGRAM:Install PROJECT:Install-138 DEVELOPER:root BUILT:Feb 16 2006 20:29:21\n

Dec 27 16:47:14 Missy : @(#)PROGRAM:Installer PROJECT:Installer-94 DEVELOPER:root BUILT:Jan 13 2006 18:32:16\n

Dec 27 16:47:14 Missy : Hardware: MacBookPro1,1 @ 2000 MHz (x2), 1024 MB

Dec 27 16:47:14 Missy : Running OS Build: 8L2127

Dec 27 16:47:14 Missy : Adobe Reader Download Manager Installation Log

Dec 27 16:47:14 Missy : Opened from: /Volumes/AdbeRdr80_DLM_en_US_i386/DownloadReader.pkg

Dec 27 16:47:15 Missy : It took 0.959336 seconds to finish launching.

Dec 27 16:47:17 Missy : Distribution: Adobe Reader Download Manager

Dec 27 16:47:17 Missy : Installation checks completed successfully.

Dec 27 16:47:34 Missy : admin auth received to install

Dec 27 16:47:34 Missy : ================================================================================

Dec 27 16:47:34 Missy : User picked Easy Install

Dec 27 16:47:34 Missy : Choices selected for installation:

Dec 27 16:47:34 Missy : 	Install: "Adobe Reader Download Manager"

Dec 27 16:47:34 Missy : 		DownloadReader.pkg : com.adobe.ESD.RdrDLM : 2.2.0.2.2

Dec 27 16:47:34 Missy : ================================================================================

Dec 27 16:47:34 Missy : It took 0.000765 seconds to summarize the package selections.

Dec 27 16:47:34 Missy : Starting installation:

Dec 27 16:47:34 Missy : Preparing volume "Macintosh HD" for installation

Dec 27 16:47:34 Missy : Configuring volume "Macintosh HD"

Dec 27 16:47:35 Missy : Preparing local booted disk

Dec 27 16:47:35 Missy : Create temporary directory "/private/tmp/DownloadReader.pkg.3107faL3V"

Dec 27 16:47:35 Missy : Processing Adobe Reader Download Manager:

Dec 27 16:47:35 Missy : 	Initialize patching

Dec 27 16:47:35 Missy : 	Determining files to install

Dec 27 16:47:35 Missy : 	Evaluating versions of bundles

Dec 27 16:47:35 Missy : 	Evaluating custom file version checking

Dec 27 16:47:35 Missy : 	Configuring deferred files

Dec 27 16:47:35 Missy : 	Assembling temporary receipt

Dec 27 16:47:35 Missy : 	Performing pre-extraction actions

Dec 27 16:47:35 Missy : ==== It took 0.037582 seconds to check for prebinding

Dec 27 16:47:35 Missy : 	Creating destination path

Dec 27 16:47:35 Missy : 	Extracting files

Dec 27 16:47:35 Missy : 	45 files looked up in 0.00 seconds. 45 files written in 0.06 seconds.

Dec 27 16:47:35 Missy : 	0 kilobytes installed.

Dec 27 16:47:35 Missy : 	Performing post-extraction actions

Dec 27 16:47:35 Missy : 	Assembling receipt

Dec 27 16:47:35 Missy : run postflight script for Adobe Reader Download Manager

Dec 27 16:47:36 Missy : postflight[371]: csh: /sw/bin/init.csh: No such file or directory.

Dec 27 16:47:36 Missy : postflight[371]:

Dec 27 16:47:36 Missy : Install failed: The following install step failed: run postflight script for Adobe Reader Download Manager

Dec 27 16:47:36 Missy : Private/Total = (5.2MB, 64.5MB), Heap/Total = (2.0MB, 17.5MB), Regions(malloc, private) = (26, 34)

Dec 27 16:47:36 Missy : It took 1.677409 seconds to unsuccessfully install "Adobe Reader Download Manager" (1 pkg(s))

Dec 27 16:47:36 Missy : 	It took 1.004729 seconds to Configuring volume "Macintosh HD" (dm prepare*disk)

Dec 27 16:47:36 Missy : 	It took 0.433385 seconds to Install Adobe Reader Download Manager: 20 elements

Dec 27 16:47:36 Missy : 		I
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Subject: Reader 8 (mac) postflight installation error
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