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Article #10466

Error 1402 HELP!!!

#10466
From: MARCIA_EDWARDS
Date: Sat, 30 Dec 2006 18:23
3 lines
994 bytes
When trying to update Acrobat Reader - any version, I get the following message: Error: 1402 Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\AcroExch.Document\Shell|Open\Command. Verify that you have sufficient access to that key or conatct your support personnel. ??? This is my home computer. I have no idea what to do. Please help! Thank you.

Marcia
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Message-ID: <3bc2b3e4.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!news.albasani.net!news.isoc.lu!webcrossing

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From: MARCIA_EDWARDS@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!news.albasani.net!news.isoc.lu!webcrossing
Newsgroups: adobe.reader
Subject: Error 1402  HELP!!!
Message-ID: <3bc2b3e4.-1@webcrossing.la2eafNXanI>
Date: Sat, 30 Dec 2006 10:23:54 -0800
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