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Article #10795

Error message after successfully installing 8.0

#10795
From: Steve_Rossell
Date: Fri, 15 Dec 2006 16:16
10 lines
1058 bytes
I see this error:

Adobe Reader 8.0 has encountered a problem and needs to close. We are sorry for the inconvenience.

And, when I click on "to see what data this error report contains," I get this...

AppName: acrord32.exe	 AppVer: 8.0.0.456	 ModName: msvcr70.dll
ModVer: 7.0.9466.0	 Offset: 000013d6
-----------------------------------------------
I use Windows XP and both IE explorer (newest ver.) and Firefox. I have removed the reader and downloaded again and get the same error. HELP!
Technical Details
Message-ID: <3bc2951b.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!news.germany.com!news.motzarella.org!news.isoc.lu!webcrossing

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X-Google-Thread: 10273d,d1cc9ef51eeceaa2,start
X-Google-Attributes: gid10273d,public
X-Google-Language: ENGLISH,ASCII-7-bit
From: Steve_Rossell@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!news.germany.com!news.motzarella.org!news.isoc.lu!webcrossing
Newsgroups: adobe.reader
Subject: Error message after successfully installing 8.0
Message-ID: <3bc2951b.-1@webcrossing.la2eafNXanI>
Date: Fri, 15 Dec 2006 08:16:05 -0800
Lines: 13
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit