Article View: adobe.reader
Article #11052Re: Acrobat Reader 8 for Mac continually crashes
From: Andre_Marion
Date: Tue, 12 Dec 2006 06:53
Date: Tue, 12 Dec 2006 06:53
117 lines
8069 bytes
8069 bytes
I get a crash every single time I start up Adobe Reader 8. I have a PowerMac G4 Quicksilver 2001 @ 867MHz with 1.5 GB RAM and 160 GB hard drive space so I doubt it's my hardware.
I have not had problems with Adobe Reader 7.0.8 .
It starts up and seems to run fine and then crashes after about 10 seconds every single time I launch it.
Here's the Crash Reporter log:
* *********
Host Name: Andre-Marions-Computer
Date/Time: 2006-12-12 00:45:38.722 -0600
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: AdobeReader
Path: /Applications/Adobe Reader 8/Adobe Reader.app/Contents/MacOS/AdobeReader
Parent: WindowServer [711]
Version: 8.0.0 (8.0.0)
PID: 2097
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 ...SD.AdobeUpdaterLibFramework 0x08b32adc AUMTriggerUpdateCheck + 31380
1 ...SD.AdobeUpdaterLibFramework 0x08b28a18 dyld_stub_memcmp + 145691960
2 ...SD.AdobeUpdaterLibFramework 0x08b2a398 AUMDownloadMissingComponents + 168
3 ...SD.AdobeUpdaterLibFramework 0x08b2a680 AUMDoPluginAction + 52
4 ...adobe.AcrobatPlugin.Updater 0x86cc14a8 AcroPluginMain + 83324
5 ...adobe.AcrobatPlugin.Updater 0x86cbfe9c AcroPluginMain + 77680
6 ...adobe.AcrobatPlugin.Updater 0x86cc0bc8 AcroPluginMain + 81052
7 com.adobe.Acrobat.framework 0x840c2fd4 RunAcrobat + 1263624
8 com.adobe.Acrobat.framework 0x840c2cc8 RunAcrobat + 1262844
9 com.apple.CoreFoundation 0x907f0550 __CFRunLoopDoTimer + 184
10 com.apple.CoreFoundation 0x907dcec8 __CFRunLoopRun + 1680
11 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
12 com.apple.HIToolbox 0x93203740 RunCurrentEventLoopInMode + 264
13 com.apple.HIToolbox 0x93202dd4 ReceiveNextEventCommon + 380
14 com.apple.HIToolbox 0x93202c40 BlockUntilNextEventMatchingListInMode + 96
15 com.apple.AppKit 0x936e5ae4 _DPSNextEvent + 384
16 com.apple.AppKit 0x936e57a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
17 com.apple.AppKit 0x936e1cec -[NSApplication run] + 472
18 com.adobe.Acrobat.framework 0x83f8f1c0 RunAcrobat + 2548
19 com.adobe.Acrobat.framework 0x83f8e8bc RunAcrobat + 240
20 com.adobe.Reader 0x00003b2c start + 5956
21 com.adobe.Reader 0x0000257c start + 404
22 com.adobe.Reader 0x00002424 start + 60
Thread 1:
0 libSystem.B.dylib 0x9000ab48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x9298469c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 2:
0 libSystem.B.dylib 0x9000ab48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 ...dobe.AcrobatPlugin.Comments 0x8c68faf8 AcroPluginMain + 1218960
5 ...dobe.AcrobatPlugin.Comments 0x8c690810 AcroPluginMain + 1222312
6 ...ple.CoreServices.CarbonCore 0x90bc28b0 PrivateMPEntryPoint + 76
7 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 3:
0 libSystem.B.dylib 0x9000ab48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x929857dc +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 4:
0 libSystem.B.dylib 0x9000ab48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x9296c164 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x9296c09c -[NSRunLoop run] + 76
6 com.apple.WebKit 0x95686ef0 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000008b32adc srr1: 0x000000000000d030 vrsave: 0x0000000000000000
cr: 0x24028442 xer: 0x0000000020000004 lr: 0x0000000008b32ad8 ctr: 0x000000009000ab40
r0: 0x0000000008b32ad8 r1: 0x00000000bfffe300 r2: 0x0000000000000000 r3: 0x0000000000000000
r4: 0x0000000008b5d454 r5: 0x000000000000002c r6: 0x0000000000000068 r7: 0x0000000000000e03
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000060 r11: 0x0000000044028224
r12: 0x000000009000ab40 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000007c9f r19: 0x0000000000000000
r20: 0x000000001d019b2e r21: 0x000000000737f840 r22: 0x00000000002f36b4 r23: 0x0000000084ca2ec8
r24: 0x0000000084ca2ec8 r25: 0x0000000084ca2ec8 r26: 0x000000000738f920 r27: 0x0000000008b629e4
r28: 0x0000000000000003 r29: 0x000000000738f920 r30: 0x0000000000000000 r31: 0x0000000008b329e4
Binary Images Description:
0x1000 - 0x3fff com.adobe.Reader 8.0.0 /Applications/Adobe Reader 8/Adobe Reader.app/Contents/MacOS/AdobeReader
0xa4000 - 0xa6fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x176a000 - 0x176afff com.aladdinsys.mmenabler 7.1.0 (98) /Library/InputManagers/MagicMenuEnabler/MagicMenuEnabler.bundle/Contents/MacOS/MagicMenuEnabler
0x177e000 - 0x1793fff com.adobe.selfhealer AdobeSelfHealing version 2.1.0 (2.1.0) /Applications/Adobe Reader 8/Adobe Reader.app/Contents/Frameworks/AdobeSelfHealing.framework/AdobeSelfHealing
0x179b000 - 0x17aafff com.adobe.eula adobe_eula 2.0.0 (2.0) /Applications/Adobe Reader 8/Adobe Reader.app/Contents/Frameworks/adobe_eula.framework/adobe_eula
0x17b0000 - 0x17c0fff com.adobe.epic adobe_epic 2.0.0 (2.0) /Applications/Adobe Reader 8/Adobe Reader.app/Contents/Frameworks/adobe_epic.framework/adobe_epic
0x8b25000 - 0x8b8afff com.adobe.ESD.AdobeUpdaterLibFramework AdobeUpdater version 5.0.0.316 (5.0.0.316) /Applications/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/Updater.acroplugin/Contents/Frameworks/AdobeUpdater.framework/AdobeUpdater
0x40000000 - 0x4009ffff AdobeJP2K /Applications/Adobe Reader 8/Adobe Reader.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x83f8c000 - 0x84b19fff com.adobe.Acrobat.framework Acrobat version 8.0.0 (8.0.0) /Applications/Adobe Reader 8/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Acrobat
0x869f5000 - 0x86a24fff com.adobe.AcrobatPlugin.WebLink 8.0.0 /Applications/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/WebLink.acroplugin/Contents/MacOS/WebLink
0x86cab000 - 0x86cd2fff com.adobe.AcrobatPlugin.Updater 8.0.0 /Applications/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/Updater.acroplugin/Contents/MacOS/Updater
0x87361000 - 0x87453fff com.adobe.AcrobatPlugin.Spelling 8.0.0 /Applications/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/Spelling.acroplugin/Contents/MacOS/Spelling
0x87567000 - 0x87581fff com.ad
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X-Google-Thread: 10273d,e2300ba0fd0d5c05 X-Google-Attributes: gid10273d,public X-Google-Language: ENGLISH,ASCII-7-bit From: Andre_Marion@adobeforums.com Path: arc1-ca.pugleaf.net!g2news2.google.com!news3.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!news.albasani.net!news.isoc.lu!webcrossing Newsgroups: adobe.reader Subject: Re: Acrobat Reader 8 for Mac continually crashes Message-ID: <3bc281eb.11@webcrossing.la2eafNXanI> Date: Mon, 11 Dec 2006 22:53:13 -0800 References: <3bc281eb.-1@webcrossing.la2eafNXanI> Lines: 174 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit