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Article #11138
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Re: Acrobat Reader 8 for Mac continually crashes

#11138
From: David Zatz
Date: Sun, 10 Dec 2006 19:59
108 lines
8158 bytes 
How's this?

Date/Time: 2006-12-10 14:59:07.125 -0500
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4

Command: AdobeReader
Path: /Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/MacOS/AdobeReader
Parent: WindowServer [67]

Version: 8.0.0 (8.0.0)

PID: 2177
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0 ...SD.AdobeUpdaterLibFramework 	0x179116de AUMTriggerUpdateCheck + 30542
1 ...SD.AdobeUpdaterLibFramework 	0x17907408 0x17905000 + 9224
2 ...SD.AdobeUpdaterLibFramework 	0x17909043 AUMDownloadMissingComponents + 121
3 ...SD.AdobeUpdaterLibFramework 	0x17909357 AUMDoPluginAction + 39
4 ...adobe.AcrobatPlugin.Updater 	0x86cbffe0 AcroPluginMain + 79864
5 ...adobe.AcrobatPlugin.Updater 	0x86cbea87 AcroPluginMain + 74399
6 ...adobe.AcrobatPlugin.Updater 	0x86cbf6ad AcroPluginMain + 77509
7 com.adobe.Acrobat.framework 	0x840b7bbc RunAcrobat + 1218390
8 com.adobe.Acrobat.framework 	0x840b790f RunAcrobat + 1217705
9 com.apple.CoreFoundation 	0x9082a822 CFRunLoopRunSpecific + 3341
10 com.apple.CoreFoundation 	0x90829b0e CFRunLoopRunInMode + 61
11 com.apple.HIToolbox 	0x92dd9bef RunCurrentEventLoopInMode + 285
12 com.apple.HIToolbox 	0x92dd92fd ReceiveNextEventCommon + 385
13 com.apple.HIToolbox 	0x92dd9154 BlockUntilNextEventMatchingListInMode + 81
14 com.apple.AppKit 	0x9325e465 _DPSNextEvent + 572
15 com.apple.AppKit 	0x9325e056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
16 com.apple.AppKit 	0x93257ddb -[NSApplication run] + 512
17 com.adobe.Acrobat.framework 	0x83f8ed5b RunAcrobat + 2293
18 com.adobe.Acrobat.framework 	0x83f8e596 RunAcrobat + 304
19 com.adobe.Reader 	0x00002e8b start + 2455
20 com.adobe.Reader 	0x00002602 start + 270
21 com.adobe.Reader 	0x0000251d start + 41

Thread 1:
0 libSystem.B.dylib 	0x90009857 mach_msg_trap + 7
1 com.unsanity.ape 	0xc0001cac __ape_agent + 307
2 libSystem.B.dylib 	0x90023d87 _pthread_body + 84

Thread 2:
0 libSystem.B.dylib 	0x90024427 semaphore_wait_signal_trap + 7
1 ...ple.CoreServices.CarbonCore 	0x90ce83ce MPWaitOnSemaphore + 152
2 AdobeACE 	0x8fc3a0c5 ACEInitialize + 6319
3 AdobeACE 	0x8fc39a51 ACEInitialize + 4667
4 ...ple.CoreServices.CarbonCore 	0x90cb4f84 PrivateMPEntryPoint + 51
5 libSystem.B.dylib 	0x90023d87 _pthread_body + 84

Thread 3:
0 libSystem.B.dylib 	0x90024427 semaphore_wait_signal_trap + 7
1 ...ple.CoreServices.CarbonCore 	0x90ce83ce MPWaitOnSemaphore + 152
2 AdobeACE 	0x8fc3a0c5 ACEInitialize + 6319
3 AdobeACE 	0x8fc39a51 ACEInitialize + 4667
4 ...ple.CoreServices.CarbonCore 	0x90cb4f84 PrivateMPEntryPoint + 51
5 libSystem.B.dylib 	0x90023d87 _pthread_body + 84

Thread 4:
0 libSystem.B.dylib 	0x90024427 semaphore_wait_signal_trap + 7
1 ...ple.CoreServices.CarbonCore 	0x90ce83ce MPWaitOnSemaphore + 152
2 AdobeACE 	0x8fc3a0c5 ACEInitialize + 6319
3 AdobeACE 	0x8fc39a51 ACEInitialize + 4667
4 ...ple.CoreServices.CarbonCore 	0x90cb4f84 PrivateMPEntryPoint + 51
5 libSystem.B.dylib 	0x90023d87 _pthread_body + 84

Thread 5:
0 libSystem.B.dylib 	0x90009857 mach_msg_trap + 7
1 com.apple.CoreFoundation 	0x9082a2f3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 	0x90829b0e CFRunLoopRunInMode + 61
3 ...dobe.AcrobatPlugin.Comments 	0x8c66e6cb AcroPluginMain + 1083631
4 ...dobe.AcrobatPlugin.Comments 	0x8c66f29b AcroPluginMain + 1086655
5 ...ple.CoreServices.CarbonCore 	0x90cb4f84 PrivateMPEntryPoint + 51
6 libSystem.B.dylib 	0x90023d87 _pthread_body + 84

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000000 ebx: 0x179115a7 ecx: 0x0000000a edx: 0x00000005
  edi: 0xbfffea12 esi: 0x00000004 ebp: 0xbfffea78 esp: 0xbfffe910
   ss: 0x0000001f efl: 0x00010286 eip: 0x179116de cs: 0x00000017
   ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

Binary Images Description:
    0x1000 - 0x2fff com.adobe.Reader 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/MacOS/AdobeReader
  0x632000 - 0x665fff com.unsanity.fruitmenu 3.6.2 (200)	/Users/dave/Library/Application Enhancers/FruitMenu.ape/Contents/MacOS/FruitMenu
  0x6b7000 - 0x6b9fff com.unsanity.menuextraenabler 1.0.3	/Users/dave/Library/InputManagers/Menu Extra Enabler/Menu Extra Enabler.bundle/Contents/MacOS/Menu Extra Enabler
  0x6c8000 - 0x6cffff com.unsanity.smartcrashreports Smart Crash Reports version 1.2 (1.2)	/Users/dave/Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
0x159fe000 - 0x159fffff com.apple.textencoding.unicode 2.1	/System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x169fe000 - 0x16a14fff com.adobe.selfhealer AdobeSelfHealing version 2.1.0 (2.1.0)	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Frameworks/AdobeSelfHealing.framework/AdobeSelfHealing
0x17905000 - 0x1796dfff com.adobe.ESD.AdobeUpdaterLibFramework AdobeUpdater version 5.0.0.316 (5.0.0.316)	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/Updater.acroplugin/Contents/Frameworks/AdobeUpdater.framework/AdobeUpdater
0x40000000 - 0x400a6fff AdobeJP2K 	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x83f8c000 - 0x84ad2fff com.adobe.Acrobat.framework Acrobat version 8.0.0 (8.0.0)	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Acrobat
0x869f5000 - 0x86a1dfff com.adobe.AcrobatPlugin.WebLink 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/WebLink.acroplugin/Contents/MacOS/WebLink
0x86cab000 - 0x86cdbfff com.adobe.AcrobatPlugin.Updater 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/Updater.acroplugin/Contents/MacOS/Updater
0x87361000 - 0x87436fff com.adobe.AcrobatPlugin.Spelling 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/Spelling.acroplugin/Contents/MacOS/Spelling
0x87567000 - 0x87583fff com.adobe.AcrobatPlugin.SendMail 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/SendMail.acroplugin/Contents/MacOS/SendMail
0x875bd000 - 0x87622fff com.adobe.AcrobatPlugin.Search 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/Search.acroplugin/Contents/MacOS/Search
0x879bd000 - 0x87a19fff com.adobe.AcrobatPlugin.SaveAsRTF 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/SaveAsRTF.acroplugin/Contents/MacOS/SaveAsRTF
0x87aba000 - 0x87b1bfff com.adobe.AcrobatPlugin.Reflow 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/Reflow.acroplugin/Contents/MacOS/Reflow
0x87bd1000 - 0x87be6fff com.adobe.AcrobatPlugin.ReadOutLoud 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/ReadOutLoud.acroplugin/Contents/MacOS/ReadOutLoud
0x87c12000 - 0x8827cfff com.adobe.AcrobatPlugin.PPKLite 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/PPKLite.acroplugin/Contents/MacOS/PPKLite
0x88f4f000 - 0x88fd5fff com.adobe.AcrobatPlugin.PDDom 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/PDDom.acroplugin/Contents/MacOS/PDDom
0x8916e000 - 0x8931ffff com.adobe.AcrobatPlugin.Multimedia 8.0.0	/Applications/Adobe/Adobe Reader 8/Adobe Reader.app/Contents/Plug-ins/Multimedia.acroplugin/Contents/MacOS/Multimedia
0x897a
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Newsgroups: adobe.reader
Subject: Re: Acrobat Reader 8 for Mac continually crashes
Message-ID: <3bc281eb.2@webcrossing.la2eafNXanI>
Date: Sun, 10 Dec 2006 11:59:41 -0800
References: <3bc281eb.-1@webcrossing.la2eafNXanI>
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