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Article #11185

Re: Adobe Reader 7 & 8 wont launch

#11185
From: skooter
Date: Fri, 08 Dec 2006 23:06
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I figured it out! For me it was a registry permission issue. Here is the registry key that it was trying to access, but I didn't have the right permissions:

HKCU\SOFTWARE\Adobe\Acrobat Reader\8.0\Language\next

After I gave the Administrators group Full Control access to this registry key, Acrobat Reader 8 opened and everything is working now.

I used Process Monitor by SysInternals to track which registry keys it was trying to access. It showed that I was getting access denied errors when trying to request All Access. I hope this works for you.
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Subject: Re: Adobe Reader 7 & 8 wont launch
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Date: Fri, 8 Dec 2006 15:06:24 -0800
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