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Article #1119Adobe Reader 9 Has Updating Problem(s)?
From: Bernard_Spaulding
Date: Wed, 18 Feb 2009 18:20
Date: Wed, 18 Feb 2009 18:20
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3506 bytes
Adobe Reader 9 downloaded and installed successfully. The application's fundamental features functioning normally. Problem is experienced when checking for updates (for currently installed version) from within the application by clicking menu 'Help' and then submenu 'Checking for Updates...'. The 'Adobe_Updater.exe' file won't execute through to completion. That being -- checking for updates via the Internet from Adobe's website. The 884 topics in the current users forum for 'Adobe Reader' has been scanned for the specific problem being experienced. As a new user to this forum a couple of observations: 1)Category 'Adobe Reader' forum doesn't differentiate between versions -- that is all versions are grouped in the same generic category. & 2)There is no search function available to narrow down viable topics (after all, there are 884 topics to tediouly search through in the category 'Abobe Reader'). Typically there are probably not that many categories with this many topics listed. Anyway, point being a search engine needs to be added (that would address these two points) to eliminate users not willing to plod through a long list of topics, thereby reducing the adding of new topics related to those already listed. A little background. System being used is a Dell 'Dimension 8300' with Windows XP Pro (SP3), Pentium 4, 1 GB ram, 102 GB harddrive, and usual malware protection software. Have re-downloaded and re-installed 'Adobe Reader 9' with the same problem being experienced. The problem appears to have something to do with how the 'Adobe Updater' application within 'Adobe Reader 9' is written. As stated initially, the current version won't check for updates from within the 'Adobe Reader 9' application itself, at least when manually initiated by the user. Supposedly the 'Adobe Updater' can check for updates when 'Adobe Reader 9' is started, if the auto-update option is selected with menu drill-down: 'Edit', 'Preferences...', 'General', 'Check for updates'. This option is selected (box is checked), yet updates are not being checked. Since updates are not checked when manually initiated, there is no reason the believe they can be checked automatically. They are not, but again probably due to how 'Adobe Updater' is written. Having cursorily gone through all 884 topics listed, several were found related to 'Adobe Reader' not updating as it's supposed to. Apparently this problem related to updating has (does still?) exist in versions prior to 'Adobe Reader 9'. I have more details relating to this problem, that can be related in a follow-up post to this topic titled 'Adobe Reader 9 Has Updating Problem(s)?'. But before doing so, is anyone in this forum experiencing this specific problem? If posted replies indicate so, this topic will be expounded upon. If not (hopefully this is the case), some forum member may have experienced this same exact problem and can relate a solution for it.
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X-Google-Thread: 10273d,9da7dda04fde4bf,start X-Google-Attributes: gid10273d,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: Bernard_Spaulding@adobeforums.com Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!news.glorb.com!news2.glorb.com!newshub.sdsu.edu!webcrossing Newsgroups: adobe.reader Subject: Adobe Reader 9 Has Updating Problem(s)? Message-ID: <59b7f9dc.-1@webcrossing.la2eafNXanI> Date: Wed, 18 Feb 2009 10:20:33 -0800 Lines: 49 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit