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Article #1131

Re: Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error

#1131
From: Kevin_Fredrick
Date: Thu, 19 Feb 2009 03:09
7 lines
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Ge3oR
02.04.2009 at 03:14PM PST, ID: 23554837
I had the same problem on my 2008 TS server with Adobe Acrobat Pro 9. After some investigation with process monitor, I saw that Acrobat was crashing after searching for the c:\users\USERXX\appdata\Locallow folder. If I create the folder manually, everything works. This problem was only with Roaming profile and mandatory roaming profile.
A search then on MS Support and found this :

The LocalLow folder may not be created on a Windows Vista SP1-based computer or on a Windows Server 2008-based computer when roaming profiles are used in a domain environment
 <http://support.microsoft.com/kb/955555/en-us>
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Message-ID: <59b5c482.98@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!npeer02.iad.highwinds-media.com!news.highwinds-media.com!feed-me.highwinds-media.com!newshub.sdsu.edu!webcrossing
References: <59b5c482.-1@webcrossing.la2eafNXanI>

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From: Kevin_Fredrick@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!npeer02.iad.highwinds-media.com!news.highwinds-media.com!feed-me.highwinds-media.com!newshub.sdsu.edu!webcrossing
Newsgroups: adobe.reader
Subject: Re: Reader 9.0 AcroRd32.exe caused Microsoft
 Visual C++ Runtime Library error
Message-ID: <59b5c482.98@webcrossing.la2eafNXanI>
Date: Wed, 18 Feb 2009 19:09:31 -0800
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