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Adobe Reader 7.0.8

Joan Gould - 01:04pm Nov 2, 2006 Pacific

Can anyone help -the above will not work; I cannot remove it from "Add and Remove programs" - the message I receive is "Patch could not be opened. Verify patch package exists and you can access it...or verify it is a valid windows installer package" Also in the list of programmes the Adobe file is marked "empty". I cannot reinstall as the message I receive is that this programme is already installed. I believe I installed it from Google or some other programme that offered to install Adobe now to proceed, but I am completely stuck as pdf files will not open.
Any help would be appreciated (Packard Bell laptop running Windows XP Home Edition 2002)
JG

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Hal Heuring - 7:37pm Nov 29, 06 PST (#21 of 22)

EUREKA!

Thanks to Tony and all of you.

Using a little bit of advice from all, I deleted everything I could find that had "Adobe" attached to it. This included adobe items in the control panel Add/Remove programs area as well as the then empty files in the Programs section.

I then went to this site:http://adobe.authenticdownloads.com/m/

And downloaded the 7.0 reader. It will ask you if you want a lot of other Google stuff and you can leave it or remove it before the download. .PDF documents now open on their own like they are supposed to.

Amazing that I had to go to an aftermarket site to get the right software!

Good Luck All!
Hal

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NJS - 7:04am Nov 30, 06 PST (#22 of 22)

Hi Gang,

If Tony's fix doesn't work for you try the following: I fixed my adobe problem in a round about way. I was taking the Cnet class on how to speed up your computer. During one of the lessons you go into the registry and alter some registry settings. While in the registry I saw adobe and deleted the folder and all it's contents. The adobe folder is located in the HKEY_LOCAL_MACHINE section of the registry,SOFTWARE folder. Before you do this set a restore point in case you screw up. I then went to the adobe site and downloaded adobe reader and it works fine. I hope this helps. It worked for me.