🚀 go-pugleaf

Last year I was after a new book and went online to see where would be my best bargain. I found a website selling �electronic� versions of the book, as an Adobe PDF E-Book at a slight discount to the paper book. I paid the cash and eventually got a download link to my new E-Book.

When I opened the PDF in Acrobat Reader I had to go through what Adobe call an Activation process. I never knew this when I bought the PDF but I went along with it, even though I had to create some silly MS �Passport�

Over the months I have had a few reasons to re-install windows and each time I loaded up my E-Book to read I had to go through the particularly annoying re-activation. Most recently though, the activation has failed, advising me of �too many activations� and that I should �contact support�. No email or contact for this support though, poor show Adobe.

By now I�m already angry that I am being denied access to my property. But I go to Adobe�s website, find I am forced to register just to access help, and discover that they are too busy to accept my complaints, advising �try again in a few minutes�. It stays this way all night, and so I still don�t get access to my property. I click all over the Abobe Website and try and find a good old-fashioned email address to someone at some kind of �support� There is nothing, nada. Oh there ARE some �Buy support� links, no surprise these all work, customer support is well and truly dead and buried. Sure they�ll sell you support when they f***-up, even when it�s their fault.

I give up after 6 hours trying to get �in� to the Abobe support pages, they are still �too busy�and ask me to try again..and again..and again.. I would throttle the idiot �programmer� who designed this system

I guess I will probably just delete the PDF and forget about it. I will stick with paper books and NEVER buy an encrypted E-Book again. You have stolen from me and I hate you for it.

Absolutely hate you.