Unable to complete 'Opening or creating preferences file' in Acrobat 9

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#1258

From: Michelle_Brodie
Date: Fri, 06 Feb 2009 00:11

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I'm using Windows, and just updated to Acrobat 9. (Installed Pitstop and quite imposing) and when i go to 'Edit' or quite imposing i get the following error message:

Unable to complete 'Opening or creating preferences file' because of the following error:
This file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.

Can someone please supply an answer to fix it?

The files are not read only or opened/saved by another computer...

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Message-ID: <59b7cbcc.-1@webcrossing.la2eafNXanI>

Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!newshub.sdsu.edu!webcrossing

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From: Michelle_Brodie@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!newshub.sdsu.edu!webcrossing
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Subject: Unable to complete
 'Opening or creating preferences file' in Acrobat 9
Message-ID: <59b7cbcc.-1@webcrossing.la2eafNXanI>
Date: Thu, 5 Feb 2009 16:11:04 -0800
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