PDF File on Website Won't Open

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Article #13148

#13148

From: Jerri_Jopling
Date: Fri, 06 Oct 2006 20:19

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I recently added a pdf format brochure to our website. When I click on the link, the file starts to open and then it stops and the "Internet Explorer has encountered a problem....." message appears and the whole site closes down. I am using Internet Explorer Version 6.0 and Adobe Reader Version 7.0.8. In the Adobe Preferences, if I deselect "Display PDF in browser" it will work, opening in a separate window. But, I don't want to have to put a message on our site telling everyone that has this problem to do the same. Is there a way to work around this? I have tried repairing the registry as the Adobe site suggests. I notice that when I try to view this PDF Brochure from home, where I have Adobe Reader Version 6, it works as it should...even with the "Display PDF in browser" option checked.

Thanks,
JERRI

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Message-ID: <3bc1e565.-1@webcrossing.la2eafNXanI>

Path:

arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!news3.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!newsfeed.x-privat.org!spool.x-privat.org!webcrossing

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From: Jerri_Jopling@adobeforums.com
Newsgroups: adobe.reader
Subject: PDF File on Website Won't Open
Message-ID: <3bc1e565.-1@webcrossing.la2eafNXanI>
Date: Fri, 6 Oct 2006 13:19:49 -0700
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Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!news3.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!newsfeed.x-privat.org!spool.x-privat.org!webcrossing