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Article #13401Re: Cannot install reader after hard drive crash
From: suresh_mysore
Date: Sun, 01 Oct 2006 04:27
Date: Sun, 01 Oct 2006 04:27
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Found the solution on this forum my attempt at installation failed because of the presence of the original reader was still fecorded on the registry as being on drive d(which crashed) and this presence in the registry would not permit ANYTHING to be done following info on this forum """""1. Download and install the Windows Install Clean Up utility. a. Visit the Microsoft website at <http://support.microsoft.com> and search for msicuu2.exe. """"""""" I did the following I downloaded the "msicuu2.exe" file from link at paragraph 4 on this link <http://support.microsoft.com/kb/909529/en-us> installed this "msicuu2.exe" program ran this "msicuu2.exe" program The "msicuu2.exe" program produced a window with a list of all programs registered on my computer I CAREFULLY selected ONLY acrobat reader which was on the list(it was no longer on my computer as my drive had crashed) and ran the program got a window with another list BUT with acrobat no longer listed rebooted the computer tried installing acrobat reader again intalled on c drive with NO PROBLEMS Thank you forum!
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X-Google-Thread: 10273d,a63b4840001c44a8 X-Google-Attributes: gid10273d,public X-Google-Language: ENGLISH,ASCII-7-bit From: suresh_mysore@adobeforums.com Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!news.glorb.com!news.isoc.lu!webcrossing Newsgroups: adobe.reader Subject: Re: Cannot install reader after hard drive crash Message-ID: <3bc1d60d.0@webcrossing.la2eafNXanI> Date: Sat, 30 Sep 2006 21:27:50 -0700 References: <3bc1d60d.-1@webcrossing.la2eafNXanI> Lines: 40 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit