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Article #13693

"Adobe Reader 7.0 has encountered a problem and needs to close. We are sorry for the inconvenience"

#13693
From: lavern_jeffers
Date: Wed, 20 Sep 2006 23:01
6 lines
1221 bytes
I am running Windows XP and recently started to have a problem with Adobe Reader. I currently get the following error message "Adobe Reader 7.0 has encountered a problem and needs to close. We are sorry for the inconvenience". When I check the Error Report it has the following information:

AppName: acrord32.exe AppVer: 7.0.8.218 ModName: acord32.dll
ModVer: 7.10.8.218 Offset: 000011bf9c

I tried to uninstall the software, remove it then reinstall. Please respond if you have any suggestions. Thanks!!
Technical Details
Message-ID: <3bc1b71f.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!news.germany.com!news.isoc.lu!webcrossing

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X-Google-Thread: 10273d,36b5702109e82007,start
X-Google-Attributes: gid10273d,public
X-Google-Language: ENGLISH,ASCII-7-bit
From: lavern_jeffers@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!news.germany.com!news.isoc.lu!webcrossing
Newsgroups: adobe.reader
Subject: "Adobe Reader 7.0 has encountered a problem and needs to close. We are sorry for the inconvenience"
Message-ID: <3bc1b71f.-1@webcrossing.la2eafNXanI>
Date: Wed, 20 Sep 2006 16:01:37 -0700
Lines: 11
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