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Article #14402

Reader 7.08 DRM activation

#14402
From: dmciver2
Date: Thu, 24 Aug 2006 11:30
12 lines
1137 bytes
I had to reload windows XP on my PC. Now I get the folllowing message when I try to reactivate the DRM part of the Adobe reader 7.08:

Your Adobe software could not be activated.
No matching activation records found.

Eden info: (0x1e) No matching activation records found.
Soap info: Client: No matching activation records found.
Adobe DRM Activator error (server code 30).
Fault location: 22
Contact customer support.

How can i delete my old pc activation and register the new one. I get this error both when i try to open my DRM PDFs and when I go to the activation page and try to activate my PC.
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From: dmciver2@adobeforums.com
Newsgroups: adobe.reader
Subject: Reader 7.08 DRM activation
Message-ID: <3bc16121.-1@webcrossing.la2eafNXanI>
Date: Thu, 24 Aug 2006 04:30:05 -0700
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