Re: Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error

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Article #1463

#1463

From: Bill_Kov
Date: Fri, 30 Jan 2009 20:35

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Well, it appears that all things change and all things remain the same.

I finally got someone to respond to my request for help in tech support! Monumental!

Here's what they said, after two weeks in waiting - [paraphrased, of course]

"I'm sorry but you do not have a service plan for the new version of Acrobat Reader 9.X

Buy a service plan so that we can help you straighten out the mess that we caused with a program that was too buggy to publish to begin with."

In the interim, I uninstalled the derned thingie and found a great program on the net that loads quicker, only takes up about 3mb of room and works like a charm!

Thanks to the great contributors here who directed me to the program and who have supported the issues I've had.

B [who sometimes needs a rude awakening to accept the fact that a LOT of companies need some mentoring in customer service]

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Subject: Re: Reader 9.0 AcroRd32.exe caused Microsoft
 Visual C++ Runtime Library error
Message-ID: <59b5c482.86@webcrossing.la2eafNXanI>
Date: Fri, 30 Jan 2009 12:35:54 -0800
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