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Article #1478Reader installation fails
From: RobertRivers
Date: Sat, 31 Jan 2009 23:55
Date: Sat, 31 Jan 2009 23:55
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I have a 32 bit windows Vista system and am unable to install the free reader. It all started when once installed, I could not print a pdf file. I could print from word and the page displayed about Reader. I have tried to install several times and get different error msgs. The msg I am now getting is that the"Destination something" must be on a portable device, install the disc with the file. The error msg I was getting before said the resource was not available due to network availability or something like that. I have even tried to use the Microsoft Installer cleanup utility to remove any Adobe file that was not removed via the control panel "add/remove progams" site. I have Regcure registry "cleaner" installed, AVG free anti virus, and Zone alarm installed. I had the same problems trying to install the Reader when I had the Norton suite of anti-virus,firewall installed. I have had Acrobat installed for years on my old XP windows, and this Vista machine without problems.I may be wrong but it appears to be a compatibility issue between Vista and the reader. I can not get help from Adobe because apparently,and I may be wrong, because this is a free product I am limited to using this forum for help. If I am wrong about this please tell me how Ican resolve my problem becaus e I deal with a lot of PDF docs in my job. I also have Office 2007 installed which prints word docs w/out any problems. Thanks for listening... Robert
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X-Google-Thread: 10273d,1141b70a87385f12,start X-Google-Attributes: gid10273d,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: RobertRivers@adobeforums.com Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!newshub.sdsu.edu!webcrossing Newsgroups: adobe.reader Subject: Reader installation fails Message-ID: <59b7bf17.-1@webcrossing.la2eafNXanI> Date: Sat, 31 Jan 2009 15:55:17 -0800 Lines: 30 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit