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Article #14973

7.0.8 Update Cannot download PDF files

#14973
From: Shaun_Kerigan
Date: Sun, 06 Aug 2006 12:39
27 lines
1139 bytes
I have just loaded and reloaded 7.0.8 Update.

Previous to this update I have been able to download PDF files from:

 <http://www.hmrc.gov.uk/sa/forms/net-05-06.htm>

Now I cannot click and download files

Error Message is:

Internet Explorer has encountered a problem with add-on and needs to closed. Add-On is active X Control.

Appn Name:iexplore.exe
AppVer: 6.02.2900.2180
ModName:acropdf.dll
ModVer:7.0.8.0 Off 002fdb3

Except Code: 0xc00005
Flags 0
Record 0
Address 24bdb3

If the Adobe reader open and got back to Web Browser I can now download.

Any ideas???

Shaun
Technical Details
Message-ID: <3bc12a3b.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!news.glorb.com!news.ecp.fr!news.stben.net!webcrossing

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X-Google-Thread: 10273d,7c9270bae4a20196,start
X-Google-Attributes: gid10273d,public
X-Google-Language: ENGLISH,ASCII-7-bit
From: Shaun_Kerigan@adobeforums.com
Newsgroups: adobe.reader
Subject: 7.0.8 Update Cannot download PDF files
Message-ID: <3bc12a3b.-1@webcrossing.la2eafNXanI>
Date: Sun, 6 Aug 2006 05:39:44 -0700
Lines: 29
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit
Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!news.glorb.com!news.ecp.fr!news.stben.net!webcrossing