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Article #1505

Re: Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error

#1505
From: Richard_Moore
Date: Sun, 25 Jan 2009 14:23
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I can't quite believe this is still outstanding.

Regardless of how bad this looks on Adobe as an example of their apparent disregard for existing customers, they are actually selling a product that claims to be compatible with Windows environments. It is not. A subset does not equal the full thing and Adobes beta testers have really fallen short of the mark on this one.

Like other customers I have ended up being forced in to implementing alternative products. The response times have been abysmal and it is inconceivable how badly Adobe has handled this. Senior representatives should have stepped in to calm things down, but it looks like the damage has been done now.

It's not atypical for Adobe to be slow with development (getting with 64 bit years later than everyone else springs to mind) but this is a known bug and should be given priority over new feature sets.
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Newsgroups: adobe.reader
Subject: Re: Reader 9.0 AcroRd32.exe caused Microsoft
 Visual C++ Runtime Library error
Message-ID: <59b5c482.76@webcrossing.la2eafNXanI>
Date: Sun, 25 Jan 2009 06:23:59 -0800
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