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Article #15056Re: AcrolEHelper.dll
From: GaryRBarker
Date: Wed, 02 Aug 2006 21:06
Date: Wed, 02 Aug 2006 21:06
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I don't know what the cause is. But I had a user who clicked the upgrade button today as you did and after that IE kept crashing when trying to deliver a PDF file only the plug in dll referenced was AcroPDF.DLL. After trying a bunch of things what finally worked was uninstalling Reader 7.0.5 (the update had not uninstall function) but the Reader uninstall took the update off with it. Then I reinstalled the current Reader from the Adobe website. After opening the newly installed Reader to accept the license agreement everything worked like it did before the update. That is my suggestion to you. Good luck.
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X-Google-Thread: 10273d,cf92dab911c9d491,start X-Google-Attributes: gid10273d,public X-Google-Language: ENGLISH,ASCII-7-bit From: GaryRBarker@adobeforums.com Newsgroups: adobe.reader Subject: Re: AcrolEHelper.dll Message-ID: <3bc095b6.0@webcrossing.la2eafNXanI> Date: Wed, 2 Aug 2006 14:06:24 -0700 References: <3bc095b6.-1@webcrossing.la2eafNXanI> Lines: 9 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!news2.volia.net!newsfeed01.sul.t-online.de!t-online.de!news.germany.com!news.ispa.de!news.ecp.fr!news.stben.net!webcrossing