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Article #15062Re: Can't remove Adobe Reader from system
From: Kyle_Btiger
Date: Thu, 03 Aug 2006 02:32
Date: Thu, 03 Aug 2006 02:32
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1917 bytes
I could not upgrade Adobe Reader from v 7.0.7 to v 7.0.8. First I got an error message that an .msi (microsoft installer) file could not be found. After other attempts, I got an error message about a missing patch for Window Installer. I downloaded and ran the Windows installer cleanup utility. It did not solve my problem. It did, however, remove the listing of Adobe Reader 7.0.7 from the Windows Add/Remove Programs listing! Following the advice of a friend, I went into regedit, exported a copy of the registry to my desktop, then deleted every folder and file in the registry that was related to Adobe Reader. After exiting the registry editor, I still could not delete the Acrobat 7.0 folder and its contents as a certain "file was in use". I restarted my computer in selective mode via Start...Run...msconfig, unchecked the boxes in "Startup" associated with Reader 7.0, and renamed the Acrobat 7.0 folder to OldAcrobat 7.0. I then downloaded and installed successfully Adobe Reader 7.0.8, which was installed in a new Acrobat 7.0 folder. I then successfully deleted the folder "OldAcrobat 7.0". Now, 7.0.8 was functional, and as an added bonus, my System Restore function was working again. It had not been working because of a missing installer patch. The problem appeared to be a corrupted installer file.
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X-Google-Thread: 10273d,8e1d263f76a1ea9 X-Google-Attributes: gid10273d,public X-Google-Language: ENGLISH,ASCII-7-bit From: Kyle_Btiger@adobeforums.com Newsgroups: adobe.reader Subject: Re: Can't remove Adobe Reader from system Message-ID: <3bc12184.0@webcrossing.la2eafNXanI> Date: Wed, 2 Aug 2006 19:32:37 -0700 References: <3bc12184.-1@webcrossing.la2eafNXanI> Lines: 19 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!news.germany.com!news.ispa.de!news.ecp.fr!news.stben.net!webcrossing