🚀 go-pugleaf

RetroBBS NetNews Server

Inspired by RockSolid Light RIP Retro Guy

Article View: adobe.reader
Article #15064

Re: Uninstalling a corrupt installation

#15064
From: Kyle_Btiger
Date: Thu, 03 Aug 2006 02:35
2 lines
1977 bytes
I could not upgrade Adobe Reader from v 7.0.7 to v 7.0.8. First I got an error message that an .msi (microsoft installer) file could not be found. After other attempts, I got an error message about a missing patch for Window Installer. I downloaded and ran the Windows installer cleanup utility. It did not solve my problem. It did, however, remove the listing of Adobe Reader 7.0.7 from the Windows Add/Remove Programs listing!
	Following the advice of a friend, I went into regedit, exported a copy of the registry to my desktop, then deleted every folder and file in the registry that was related to Adobe Reader. After exiting the registry editor, I still could not delete the Acrobat 7.0 folder and its contents as a certain "file was in use". I restarted my computer in selective mode via Start...Run...msconfig, unchecked the boxes in "Startup" associated with Reader 7.0, and renamed the Acrobat 7.0 folder to OldAcrobat 7.0. I then downloaded and installed successfully Adobe Reader 7.0.8, which was installed in a new Acrobat 7.0 folder. I then successfully deleted the folder "OldAcrobat 7.0". Now, 7.0.8 was functional, and as an added bonus, my System Restore function was working again. It had not been working because of a missing installer patch. The problem appeared to be a corrupted installer file.
Technical Details
Message-ID: <3bc11c87.1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!news2.volia.net!newsfeed01.sul.t-online.de!t-online.de!news.germany.com!news.ispa.de!news.ecp.fr!news.stben.net!webcrossing
References: <3bc11c87.-1@webcrossing.la2eafNXanI>

Show Full Headers
Complete Article Headers
X-Google-Thread: 10273d,1d2c68e3069567bb,start
X-Google-Attributes: gid10273d,public
X-Google-Language: ENGLISH,ASCII-7-bit
From: Kyle_Btiger@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Uninstalling a corrupt installation
Message-ID: <3bc11c87.1@webcrossing.la2eafNXanI>
Date: Wed, 2 Aug 2006 19:35:19 -0700
References: <3bc11c87.-1@webcrossing.la2eafNXanI>
Lines: 19
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit
Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!news2.volia.net!newsfeed01.sul.t-online.de!t-online.de!news.germany.com!news.ispa.de!news.ecp.fr!news.stben.net!webcrossing