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Article #15311

Error 1402. could not open key

#15311
From: Nancy_Tag
Date: Tue, 18 Jul 2006 13:39
3 lines
1166 bytes
My fairly new SONY computer came installed with Adobe reader 7. But whenever the updater tries to update to a higher version, it tells me that it can't access a file in order to do so. This means updater is constantly asking me if I want to update. I tried installing the most recent version to bypass the updates and receive an error 1402 asking me to verify that I have sufficient access to that key or to contact my support personnel.

I'm not follwing any of this. Any help out there? Thanks.
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Message-ID: <3bc0f375.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!news3.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!news.albasani.net!news.ecp.fr!news.stben.net!webcrossing

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X-Google-Thread: 10273d,b8a03ef32f44cba3,start
X-Google-Attributes: gid10273d,public
X-Google-Language: ENGLISH,ASCII-7-bit
From: Nancy_Tag@adobeforums.com
Newsgroups: adobe.reader
Subject: Error 1402. could not open key
Message-ID: <3bc0f375.-1@webcrossing.la2eafNXanI>
Date: Tue, 18 Jul 2006 06:39:00 -0700
Lines: 9
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit
Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!news3.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!news.albasani.net!news.ecp.fr!news.stben.net!webcrossing