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Article #15655

Re: Update from 7.07 to 7.08 fails

#15655
From: Kay_Haugen
Date: Fri, 07 Jul 2006 16:21
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I had this problem, too. Very frustrating!

I was finally able to fix mine by downloading and running the Windows Install Clean Up Utility. I found the directions on the tech support page when I typed in error 1714 in search. Sorry, I don't know how to give you a link to it. I tried solutions 1, 2, and 3 with no luck. I resisted this option at first because the directions made it sound really scary to run it, but I did it with no problems. You just have to be sure you don't select any programs except the ones that say Adobe reader.

After running the clean up utility I was able to download a new version of adobe reader.
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From: Kay_Haugen@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Update from 7.07 to 7.08 fails
Message-ID: <3bc0d2e8.1@webcrossing.la2eafNXanI>
Date: Fri, 7 Jul 2006 09:21:45 -0700
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