🚀 go-pugleaf

I have spent the better part of three days trying to follow the threads to fix my problem. Most of the suggestions invlove opening Reader 9 and do this and that. I am using Windows Vista ( which I detest) and I cannot even open Reader 9. I get a window that says "Windows has detected an internal error." No further instructions, no error number, no nothing.

I have also gone to the Adobe Support site for Reader. Even tho I registered my application, I did not locate my PW. ID is my e-mail but when I go to the "forgot PW" page, and enter my ID, which it says is Step One, the page just keeps saying ID and PW do not match, which is WHY I am at THAT page to begin witrh. This is very frustrating. I am at that proverbial "Catch 22" situation and am pulling my hair out.

I cannot open any e-mail attachment that is sent in Adobe ( which 95% of them are), cannot begin to fix the problem because I cannot open Reader 9 and cannot contact tech support because they do not allow me to retrieve my PW. Help!!!!!!!!!!!