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Article #15799

Re: Can't Save in Internet Explorer

#15799
From: Kevin_Forsyth
Date: Thu, 29 Jun 2006 10:05
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Hi Tim,

This issue has also affected a number of our PCs, and like you have found, some machines will save and edit forms fine and another identical spec'd machine wont't!

Re-installing or repairing Adobe Reader doesn't fix the problem, but we have found a solution. You need to delete the contents of the following folder in the user's profile:

c:\documents and settings\%username%application data\microsoft\crypto\rsa\*.*

This fix works under Windows XP Pro however we are unable to test under other versions of Windows as we only have XP Pro machines.

Hope this helps,

Kevin
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From: Kevin_Forsyth@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Can't Save in Internet Explorer
Message-ID: <3bc0492e.0@webcrossing.la2eafNXanI>
Date: Thu, 29 Jun 2006 03:05:47 -0700
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