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Article #1707

Re: Reader 9 won't open PDF from web browser

#1707
From: gregg_schaberle
Date: Fri, 23 Jan 2009 19:54
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Thanks Scott ...hoe come there is not more information on this issue.

I tried to fix this problem for 2 days and finally figured out that....

When I reserached this acrord32.dll problem all I got was programs for $$$$ to fix the registry etc....
but this did work for me also!!
. Uninstalling Reader version 9
2. Installing Reader version 8.1 from the abobe.com website
3. I then had to uninstall via control panel add remove programs the adobe.com program, and I also uninstalled the Adobe AIR program.
4. I then checked in my Add Remove programs list and Adobe Reader 9 is still listed, I uninstall it again (why I don't know).
5. I then view a PDF file outside of Internet Explorer and I have to accept the license agreement in a popup window to get Reader 8 working properly.
6. I then go to a web page that links to a PDF file and finally I can view PDfs in the browser again.

We have around 30 PCs in our department with Adobe Reader 9 and some of them work in a browser and some of them do not, so there appears to be a conflict of some sort.

For info, I have Acrobat Professional 8.1 on my PC also.
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Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!news2.google.com!newshub.sdsu.edu!webcrossing
References: <59b5b772.-1@webcrossing.la2eafNXanI>

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Subject: Re: Reader 9 won't open PDF from web browser
Message-ID: <59b5b772.83@webcrossing.la2eafNXanI>
Date: Fri, 23 Jan 2009 11:54:56 -0800
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