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Article #1907

Re: Cannot print PDF files on Mac OS X

#1907
From: Mike_DeA
Date: Tue, 13 Jan 2009 20:39
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I had this same problem. I did a clean install of OS X 10.5.6 to an USB hard drive, installed Adobe Reader 9, and tried printing. It worked fine. Then I cloned the external drive back onto the internal drive and it failed with the same no pages selected problem.

It turns out that my filesystem on my internal hard drive is case sensitive, but the external hard drive had the default case-insensitive file system.

To fix, do this:

Go get yourself an external firewire or usb hard drive at least as big as your internal drive. Plug it in and use Disk Utility.app (under /Applications/Utilities) to Erase it and format it as "Mac OS Extended (Journaled)". The download CarbonCopyCloaner, a free utility that can copy an entire drive. Use CCC to clone your Macintosh HD to the external drive.

Now that you have a backup drive, go to System Preferences and choose Startup Disk. Pick the external drive as the the startup drive. Reboot and check that your printing works properly now.

If that fixed your problem, while you are booted from the external drive, use Disk Utility to erase Macintosh HD and format it as "Mac OS Extended (Journaled)" not "Mac OS Extended (Journaled) case-sensitive". Then use CCC to copy everything back. Reboot.
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Subject: Re: Cannot print PDF files on Mac OS X
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Date: Tue, 13 Jan 2009 12:39:49 -0800
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