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Article #2039

Adobe Reader 9 prints garbage

#2039
From: DiehlMartin
Date: Mon, 12 Jan 2009 15:17
13 lines
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When printing some PDFs, the text output is incorrect (any graphics are OK).

Each PRINTED text character is printed as the next ASCII character in sequence. As an example, the on-screen text "REGULAR" prints incorrectly as "SFHVMBS".

My environment: Windows XP Pro SP3 with all current (most recent) updates; Internet Explorer 7.0.5730.13 with all current (most recent) updates; Canon printer PIXMA IP5000 with all current (most recent) updates; Acrobat Reader 9.0.0; Brother printer MFC420CN with all current (most recent) updates; The desktop PC has Dual Intel Pentium III 1000GHz processors and 512MBy RAM installed -- not seeing any errors in any other applications.

This error occurs when printing PDFs from 2 different, unrelated web sites. This error does not always occur. When the print error occurs, the second print request is good. The good printout occurs WITHOUT reloading the document.

All questions welcomed.

Any advice appreciated.

--Martin
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Subject: Adobe Reader 9 prints garbage
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Date: Mon, 12 Jan 2009 07:17:27 -0800
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