Adobe Reader 9 free goes grey screen after "I accept" 1st use

Article View: adobe.reader

Article #2223

#2223

From: LaurenceS.
Date: Sat, 03 Jan 2009 03:54

6 lines
872 bytes

I am using Adobe Reader 9 free, and with previous installations never had a problem.
I am using XP Home SP2 on a dell D600

I installed Adobe Reader 9 today, and after I tried to use it the first time, I click on "I Accept" but then goes to a plain gray screen.

Please can you help me

Technical Details

Message-ID: <59b769e4.-1@webcrossing.la2eafNXanI>

Path: arc1-ca.pugleaf.net!g2news1.google.com!news3.google.com!goblin1!goblin2!goblin.stu.neva.ru!news4us.nl!webcrossing

Show Full Headers

Complete Article Headers

X-Google-Thread: 10273d,7a6a0d85880e1e6e,start
X-Google-Attributes: gid10273d,domainid0,public,usenet
X-Google-Language: ENGLISH,ASCII-7-bit
From: Laurence_S.@adobeforums.com
Newsgroups: adobe.reader
Subject: Adobe Reader 9 free goes grey screen after  "I accept" 1st use
Message-ID: <59b769e4.-1@webcrossing.la2eafNXanI>
Date: Fri, 2 Jan 2009 19:54:34 -0800
Lines: 8
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit
Path: arc1-ca.pugleaf.net!g2news1.google.com!news3.google.com!goblin1!goblin2!goblin.stu.neva.ru!news4us.nl!webcrossing